What is an Escape Room?  An Escape Room is a new way to have fun with your buddies, family members, and co-workers.  Your group will be "locked" in a room with a central theme and chock full of hidden items.  You and your teammates will have to work together to find clues and solve riddles in order to make your way out of the room before your time is up.

Where are you located?  Bluff City Escape Rooms is in Bartlett, just East of the intersection at Stage Road and Kirby-Whitten.  We can be found with ample parking right behind Sheridan's Frozen Custard.

What are your hours? We are open Tuesday and Wednesday by appointment only and Thursday: Noon - 9pm, Friday & Saturday: Noon - 11pm, and Sunday: 2pm - 6pm. 

Can I just walk in and do a room? Yes! On Thursday - Sunday during our normal hours you can walk in and if we have a room available you're welcome to play at our regular price per person.*

*This option is not available on Tuesday and Wednesday. You must book at least 2 hours ahead of your appointment on Tuesday and Wednesday.

How much does it cost to book a time slot?  Time slots are available for $20.00 plus tax per person until the room is full.  Each room has limit based on the room size and can be found during the booking process.

Is there a time limit for the Escape Room?  Yes, you and your team will have 1 hour to find all the clues and solve the puzzles to escape each room. 

Can I leave the room once "locked" inside?  Although the ultimate goal is to find all of the clues in order to "escape" the room, you do have the ability to leave the room if needed.  We recommend that bathroom breaks be taken prior to time beginning, as the countdown does not stop when a participant leaves the room. 

Is this a scary activity?  No, this is not a haunted house.  You may feel the anxiety of pressure building with the time constraint your group is given, but the rooms are not designed to be frightening and nothing is rigged to jump out and startle you.

How many spots do I have to book?  You are welcome to book as little or as many spots as you wish until the room is full.  Booking a time slot for one or two people means you may have to make some new friends because booking remains open until the room fills up. 

You could make a night of it with a group of friends, and you have the whole room to yourself by checking the box for a Private Room option.

Are there age requirements for participating in the Escape Rooms?    There is no age requirement to participate.  All participants entering the room must have booked online, and children under the age of 14 MUST be accompanied by an adult.

Want to wear your baby in the room?  No problem! 

Be sure to ask about our EscapeLite program for children ages 3 to 6.  While they are encouraged to help the grown-ups with their puzzles, the kids are given their own scavenger hunt to complete.  If they find all their items, they get a prize!  This is free of charge and the little ones love feeling their own sense of accomplishment for the day!

What do I need to bring with me to Bluff City Escape Rooms?  Nothing.  You just book your time slot and show up ready to flex your mental skills!

Is there any subject I should study prior to booking a time slot?  Our Escape Rooms are designed to be fun and require no preexisting knowledge.  Everything you need to know to figure out the next step is provided for you in the room.

Is my booking refundable?  All bookings are nonrefundable.  However, we are happy to assist you in rescheduling your booking as long as you contact us 24 hours prior to your original appointment time.

What if I am running late? We ask that you arrive 5 to 10 minutes prior to your booking. To avoid scheduling conflicts, we must start your timer no later than 10 minutes after your appointed start time. If you arrive after your time has started you will begin your game with only the time remaining on the clock.

Am I allowed to use my cell phone while in the Escape Room?  No.  All participants are asked not to use electronic devices while in the Escape Room. 

Are gift certificates available for purchase?  Of course! Come by to pick up a gift card or click here to purchase a voucher for a friend, family member, or co-worker!

Terms and Conditions: Please note that your billing will show to have been processed to Red Dirt Hill Entertainment, LLC. Please contact us directly if you experience problems with billing before disputing any charges. Each booking entitles the customer to a single one-hour experience at Bluff City Escape Rooms. Please note that room timers begin TEN MINUTES after the scheduled booking time REGARDLESS of all members of your group being present. If you or another member of your group are running late, you/they are able to join the room already in progress. Confirmed bookings are nonrefundable. Should you need to change the details of your booking, you can do so up to 24 hours prior to the your appointment time by calling our office or emailing us. Each participant must be paid for through Bookeo. All children under 14 must be accompanied by an adult.

Privacy Notice: This privacy notice discloses the privacy practices for www.bluffcityescaperooms.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

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  • Have us delete any data we have about you.

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If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 901-384-1864 or via email at jeannie@bluffcityescaperooms.com.